Terms & Conditions
Welcome to Executive Watch Collection. These Terms and Conditions ("Terms") govern your access to and use of our website located at www.executivewatchcollection.co.uk (the "Site") and the purchase of products from our Site. By accessing or using our Site, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our Site.
1. Introduction
These Terms constitute a legally binding agreement between you ("Customer," "you," or "your") and Executive Watch Collection ("Company," "we," "us," or "our"), a company registered in the United Kingdom.
2. Eligibility
By using our Site, you represent and warrant that you are at least 18 years of age and have the legal capacity to enter into these Terms. If you are using the Site on behalf of a legal entity, you represent that you have the authority to bind that entity to these Terms.
3. Product Information
3.1. Authenticity and Condition
We specialize in pre-owned luxury watches. All watches are authenticated by our experts to ensure their genuineness. Due to the nature of pre-owned items, products may exhibit signs of wear. Detailed descriptions and photographs are provided for each item.
3.2. Product Availability
All products are subject to availability. We reserve the right to limit the quantity of products we supply, supply only part of an order, or divide orders.
4. Pricing and Payment
4.1. Pricing
- Currency: All prices are listed in Great British Pounds (GBP) and include VAT unless stated otherwise.
- Price Changes: We reserve the right to change prices at any time without prior notice. However, once an order is confirmed, the price at the time of purchase will apply.
4.2. Payment Methods
We accept the following payment methods:
- Credit/Debit Cards (Visa, MasterCard, American Express)
- PayPal
- Bank Transfers
- Financing Options (subject to approval)
4.3. Payment Security
All payment transactions are processed securely through encrypted protocols. We do not store your payment card details on our servers.
5. Orders and Acceptance
5.1. Order Placement
By placing an order, you make an offer to purchase the selected product(s) in accordance with these Terms.
5.2. Order Confirmation
Upon receiving your order, we will send an email confirmation. This email confirms receipt of your order but does not constitute acceptance of your offer.
5.3. Acceptance and Contract Formation
A legally binding contract is formed when we dispatch the product(s) to you and send a shipping confirmation email.
5.4. Right to Cancel
We reserve the right to cancel or refuse any order for any reason, including but not limited to:
- Product unavailability
- Errors in pricing or product description
- Suspected fraudulent activity
In such cases, we will notify you and refund any payments made.
6. Shipping and Delivery
6.1. Shipping Locations
We offer shipping within the United Kingdom and to select international destinations.
6.2. Shipping Charges
Shipping fees vary based on destination and shipping method selected. Charges will be calculated and displayed at checkout.
6.3. Delivery Times
Estimated delivery times are provided at checkout. While we strive to meet these estimates, actual delivery times may vary due to factors beyond our control.
6.4. Risk of Loss
Risk of loss and title for products pass to you upon delivery.
7. Returns and Refunds
7.1. Return Policy
- Eligibility: Returns are accepted within 14 days of delivery.
- Condition: Items must be returned in the same condition as received, with all original packaging, documentation, and accessories.
- Process: To initiate a return, contact us at [Insert Contact Information] for instructions.
7.2. Refunds
Upon receipt and inspection of the returned item, we will process a refund to your original payment method within 14 days.
7.3. Return Shipping
- Domestic Returns: We offer free return shipping for orders within the UK.
- International Returns: Customers are responsible for return shipping costs and any applicable customs duties.
8. Warranty and Authenticity
8.1. Authenticity Guarantee
We guarantee the authenticity of every watch we sell. If a watch is found to be counterfeit, we will provide a full refund.
8.2. Warranty
- Duration: All watches come with a 12-month warranty from the date of purchase.
- Coverage: The warranty covers mechanical defects under normal use.
- Exclusions: The warranty does not cover damage resulting from misuse, accidents, or unauthorized repairs.
8.3. Warranty Claims
To make a warranty claim, contact us at [Insert Contact Information] with your order details and a description of the issue.
9. Limitation of Liability
To the fullest extent permitted by law, Executive Watch Collection shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with your use of the Site or purchase of products. Our total liability to you shall not exceed the amount paid for the product(s) in question.
10. Intellectual Property
10.1. Ownership
All content on the Site, including text, images, logos, and graphics, is the property of Executive Watch Collection or its content suppliers and is protected by intellectual property laws.
10.2. Limited License
You are granted a limited, non-exclusive, non-transferable license to access and use the Site for personal, non-commercial purposes.
10.3. Restrictions
You may not reproduce, distribute, modify, or create derivative works from any content on the Site without our prior written consent.
11. User Conduct
You agree not to:
- Violate any applicable laws or regulations.
- Post or transmit any harmful, threatening, or defamatory content.
- Attempt to gain unauthorized access to the Site or its systems.
- Use the Site for fraudulent or illegal activities.
12. Privacy
Your use of the Site is also governed by our Privacy Policy, which is incorporated into these Terms by reference.
13. Links to Third-Party Sites
Our Site may contain links to external websites that are not operated by us. We have no control over the content or practices of these sites and accept no responsibility for them.
14. Governing Law
These Terms are governed by and construed in accordance with the laws of England and Wales. You agree to submit to the exclusive jurisdiction of the courts located in England for the resolution of any disputes.
15. Changes to Terms
We reserve the right to modify these Terms at any time. Any changes will be effective immediately upon posting on the Site. Your continued use of the Site after changes are posted constitutes your acceptance of the revised Terms.
16. Contact Information
If you have any questions or concerns about these Terms, please contact us:
Executive Watch Collection
- Email: rory@executivewatchcollection.co.uk
- Phone: 07407449422
- Address: Executive Watch Collection Limited, 2nd Floor, 27 Warstone Lane, Birmingham, B18 6JQ
17. Entire Agreement
These Terms, along with our Privacy Policy, constitute the entire agreement between you and Executive Watch Collection concerning your use of the Site and purchase of products.
18. Severability
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.
19. Waiver
Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.
Disclaimer
The information provided in these Terms and Conditions is for general informational purposes and is not intended to constitute legal advice. We recommend consulting with a qualified legal professional to ensure compliance with all applicable laws and regulations.
By using our Site, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.